Return and Refund Policy

Returns is a plan given by us legitimately under this approach as far as which the choice of trade, refund, substitution as well as the discount is offered by the individual merchants to you. All items recorded under a specific class might not have a similar merchandise exchange. For all items, the strategy on the item page will beat the general merchandise exchange. Do consider the points mentioned below.

The arrival strategy is partitioned into two sections;

Do read all segments cautiously to comprehend the conditions and cases under which returns will be acknowledged.

So as to assist you with settling issues with your item, we may investigate your item either through online instruments, via telephone, or potentially through a call with the technical team.

Part 1 – All products return window

If the defect is resolved under the Returns Window, a substitution of a similar model will be given at no extra expense.

Note-If the amendment comes as often as possible then correction cost will be relevant according to T&C.
Products which are not eligible for returns
No return categories Items not in guarantee or surpasses the ideal time of return (10 days) are not returned and all we request is the item returned back to us must have unblemished original Packaging, seal, and the embellishments.
Equipments Dental Chairs, Dental Compressors, UV chambers and Autoclaves, X-beam Units, RVG sensor machine, Model Trimmers, OPG and CBCT machines, Apex locators and Endomotors, Ultrasonic Cleaners and Scalers, Micromotors, Implant Motors/Physiodispenser, Bleaching Light and light fix units, Amalgamator.
Products directly used on patients Tooth creme or mousse, MRC/Orthodontic mentors, Water Flossers, Chin Caps, headgear, face veil or other myofunctional apparatuses.
Part 2- Returns pick-up and processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.
Your product will be checked for the following conditions after received to us:
  1. It should be a complete product with box, freebies and combos
  2. The product should be unused and unwashed. It should not have any stains
  3. The product should be undamaged. It should not have any scratches, dents, tears or holes
  4. The packaging should also be undamaged
For any product for which the return has to be processed will only be done after the returned product has been received by the customer to us

In specific situations where the manufacturer can’t process a trade in any capacity whatsoever, the return will be given in a similar way the payment was made. Or if the payment was made by COD the refund will be done in Dentalstall account.

Refund Policy

  1. gives a restricted “money-back assurance” return on products.
  2. To make a return guarantee, can pick up the merchandise and charge the expense of shipping, in any case of return of products can be organized at your own understanding. It would be ideal if you get in touch with us by telephone or email in case of a return where we will endeavor to determine your issue. The item should be returned in its original form of packaging, with all substances as dispatched.
  3. won’t be liable for any misfortune or harm coming about because of your utilization of this site. The constraint of risk is stretched out yet not restricted to carelessness, immediate or aberrant harms, including yet not restricted to loss of information, benefit, or some other misfortune anyway caused from your utilization of this site.
  4. won’t be liable where your record or PC or some other web empowered gadget is utilized without your assent. It is your obligation to keep up the secrecy of your record and access to your PC or gadget. It is your responsibility to keep your charge card details secure and not to uncover your subtleties to allow unauthorized use.
  5. You must contact us prior to returning or guaranteeing an arrival on anything.